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Legal notice & privacy

Legal notice, privacy and cookies

Legal information about lahoyatorrevieja.com: who owns it, how we process your data and which cookies we use.

Last updated: 12 October 2026 · This is a translation. In the event of any discrepancy, the Spanish version shall prevail.

Company details

In accordance with Article 10 of Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), the owner of this website is:

  • Owner: La Hoya Torrevieja
  • Agent registered in the Real Estate Agents Register of the Valencia Region under number RAICV 6220
  • Phone and WhatsApp: +34 699 033 303
  • Email: info@lahoyatorrevieja.com

Purpose and terms of use

lahoyatorrevieja.com is an information website about the La Hoya neighbourhood in Torrevieja (Alicante, Spain), its amenities, its surroundings and the property developments marketed there. Access is free of charge and implies acceptance of this legal notice. Users undertake to make appropriate use of the content and not to use it for unlawful purposes or in bad faith.

Property and planning information

Planning information comes from public sources (urban plans, Torrevieja Town Council, the press and developers) and may change. Renders, plans and photographs of the developments are for guidance only and are not contractually binding. Prices and availability are for information purposes, may change without notice and, unless otherwise stated, do not include taxes or purchase costs. Detailed information on each property will be provided in writing before any reservation, in accordance with consumer protection law.

Intellectual and industrial property

The texts, design, code and brand of this website belong to La Hoya Torrevieja or its licensors. Images of the developments belong to their developers, and third-party photographs are used under the licences shown in the credits. Reproduction, distribution or modification without permission is prohibited, except for personal and private use.

Liability and links

La Hoya Torrevieja is not liable for damage arising from service interruptions, errors in the content or viruses, provided it has acted with due diligence. This website contains links to third-party sites (for example WhatsApp, YouTube, OpenStreetMap or news media) whose content it does not control and for which it is not responsible.

Applicable law and jurisdiction

This legal notice is governed by Spanish law. Any dispute shall be submitted to the courts of Torrevieja, unless consumer protection law establishes a different jurisdiction.

Data controller

La Hoya Torrevieja. Contact for any privacy matter: info@lahoyatorrevieja.com or +34 699 033 303.

What data we process

This website has no forms that store data on our servers: the contact form opens WhatsApp on your device with the message ready and you decide whether to send it. We process the data you voluntarily give us by WhatsApp, phone or email: name, phone number, email address, language, the property or development you are interested in and any information you choose to share about what you are looking for.

What we use it for

  • To answer your enquiries and send you the information, plans and prices you request.
  • To arrange viewings in person or by video call.
  • To manage the pre-contractual relationship and, where applicable, the reservation or purchase of a home.
  • If you give your consent, to inform you about new developments and news from La Hoya. You can unsubscribe at any time.

Legal basis

Processing is based on your consent when you contact us (Article 6.1.a of the General Data Protection Regulation, GDPR) and on taking pre-contractual steps at your request (Article 6.1.b GDPR).

How long we keep it

We keep your data for as long as the relationship continues or until you request its deletion, and afterwards for the periods required to meet legal obligations. Data used for marketing communications is kept until you withdraw your consent.

Recipients

We do not share your data with third parties unless required by law or where necessary to handle your request and you authorise it (for example, with the developer of a home you wish to view or reserve). We use providers that process data on our behalf with GDPR safeguards: our property management software (Inmovilla), WhatsApp (Meta Platforms) and website hosting (Vercel). Some of these providers may process data outside the European Economic Area under the EU-US Data Privacy Framework or the European Commission's standard contractual clauses.

Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent at any time, by writing to info@lahoyatorrevieja.com or to our registered office stating the right you wish to exercise. If you believe we have not handled your data correctly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

Security and minors

We apply appropriate technical and organisational measures to protect your data. This website is not aimed at children under 14 and we do not knowingly process their data.

What cookies are

Cookies are small files that some websites store in your browser to remember information about your visit. Similar technologies, such as the browser's local storage, are treated the same way under the law.

Cookies used on this website

This website does not use analytics, advertising or social media cookies, whether its own or third-party. It only stores one technical preference in your browser's local storage:

  • lahoya_lang: remembers the language you have chosen. It is necessary for the service you request, does not identify you and is exempt from consent (Article 22.2 LSSI-CE). It remains until you delete it from your browser.

That is why we do not show a cookie banner: there are no cookies that require your consent.

Third-party services

The map is loaded from OpenStreetMap's servers: to display it, your browser requests the map images from them and shares your IP address, without installing cookies. Links to WhatsApp and YouTube open those services, which apply their own privacy and cookie policies.

How to manage them

You can delete or block cookies and local storage in your browser settings (Chrome, Safari, Firefox, Edge or others). If you do, the website will still work but will not remember your language.

Development renders and photographs: their developers. Photographs from Wikimedia Commons: